VIB COVID19 Update

Coronavirus COVID19

As the Coronavirus COVID19 situation continues to evolve, we want you to know that the safety and security of our customers and employees is Vanuatu Insurance Brokers’ top priority.


We are taking important steps to help you stay protected.

  • We continue to monitor the situation closely, and are following the latest guidance from local, and International Health and Government authorities.
  • Our employees are kept informed of the latest precautionary measures to ensure that our workplace remains safe for everyone.

We are here to help

Should you have questions or concerns about your insurance policies, our team is here to answer your queries. Rest assured, we are committed to providing you with the best service we can.

For assistance with your insurance policies please connect with your VIB Broker as you would normally. Our team is available and committed to supporting your, your families and your businesses through these unprecedented times.


Business Insurance – what does the COVID19 outbreak mean for your Business Insurance?

Generally, this type of insurance is not one that business insurance policies can respond to. In addition, most insurers include a standard exclusion in their policy wordings regarding infectious diseases. COVID19 became publicly notifiable on 21 January 2020, hence any loss arising as a result of coronavirus would not be covered.

Health Insurance – Will your Health Insurance cover medical related expenses for treatment of COVID19?

Please contact your broker to find out whether your health policy covers the disease as Policy Coverage varies with different insurers.

Does Travel Insurance cover Costs associated with COVID19?

Travel Insurance helps to cover Unexpected Events. On 21 January 2020, COVID19 became a “named event”, which affects travel insurance coverage for trips booked and insurance purchased after this date. Please contact your VIB Broker for assistance and clarification on your Policy.

Useful Links

  1. Coronavirus Response site (Created by Aon)